Who we are
Our website address is: https://riacoplugins.com.
RIACO Plugins (“we”, “us”, or “our”) provides WordPress and WooCommerce plugins, digital products, and related services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
Comments
When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam and protect our website.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar privacy policy is available at:
https://automattic.com/privacy/
After your comment is approved, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to our website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from uploaded images.
Cookies
Our website uses cookies and similar technologies to provide essential functionality, improve user experience, analyze website performance, and support our services.
WordPress cookies
If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. These cookies are stored for your convenience so you do not need to enter your details again when leaving another comment. These cookies generally last for one year.
When you visit our login page, WordPress may set a temporary cookie to check whether your browser accepts cookies. This cookie does not contain personal information and is deleted when you close your browser.
When you log in, WordPress creates cookies to store your login information and screen preferences. Login cookies typically last for two days, or two weeks if you select “Remember Me”. Screen preference cookies may last for up to one year.
If you edit or publish content, WordPress may save a cookie containing the post ID of the edited article. This cookie does not contain personal information and expires after one day.
WooCommerce cookies
If you purchase products or use WooCommerce features on our website, WooCommerce may use cookies necessary to maintain your shopping cart, customer session, and checkout process.
These cookies may include:
woocommerce_cart_hash– helps WooCommerce detect changes to your shopping cart.woocommerce_items_in_cart– stores information about whether your cart contains items.wp_woocommerce_session_*– maintains your customer session and shopping cart information.wc_fragments_*– allows cart updates without refreshing the page.
These cookies are required for the website shopping functionality and checkout process.
Cookie management
You can control or delete cookies through your browser settings. Where required by law, we request your consent before placing non-essential cookies.
WooCommerce and orders
When you purchase products from our website, we collect information necessary to process your order, including:
- Name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely by third-party payment providers)
- Order details and purchase history
This information is used to:
- Process and deliver your order
- Provide customer support
- Manage your account
- Provide updates regarding your purchases
- Meet legal and accounting obligations
We do not store complete payment card details on our website. Payments are processed by secure third-party payment providers.
Payments
We use third-party payment services to process transactions. These providers may collect and process your personal information according to their own privacy policies.
Examples of payment providers may include Stripe, PayPal, or other payment gateways available on our website.
Embedded content from other websites
Articles and pages on this website may include embedded content (such as videos, images, articles, or external resources).
Embedded content from other websites behaves as if you visited the external website directly. These websites may collect information about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content.
Who we share your data with
We may share your information only when necessary to provide our services, including:
- Payment processors for completing transactions
- Hosting and website service providers
- Security and spam prevention services
- Analytics providers (where enabled)
- Customer support tools
We do not sell, rent, or trade your personal information to third parties.
If you request a password reset, your IP address may be included in the reset email for security purposes.
How long we retain your data
We retain personal information only for as long as necessary for the purposes described in this policy.
- Comments and their metadata may be stored indefinitely to help recognize and approve future comments automatically.
- Customer account information is stored while your account remains active or as required for legal and business purposes.
- Order information is retained for accounting, tax, and legal requirements.
You may request deletion of your personal data where applicable.
What rights you have over your data
If you have an account on this website or have left comments, you may request:
- A copy of the personal data we hold about you
- Correction of inaccurate personal information
- Deletion of your personal data (where legally permitted)
We may retain certain information when required for administrative, legal, security, or fraud-prevention purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Your information may also be processed by third-party providers that help us operate our website, process payments, provide hosting, or deliver services.
Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no online service can guarantee complete security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality. Any updates will be published on this page.
Contact us
If you have questions about this Privacy Policy or how your data is handled, please contact us through the contact information provided on our website.