Description
Extend the free Was This Helpful? – Article Feedback plugin with powerful features designed for site owners who want deeper insights into their content feedback.
Features
Custom Post Type Support
Bring the “Was this helpful?” feedback box, the “Display on” settings, and the admin list-table column to any public custom post type on your website.
Works with:
- WooCommerce Products
- Documentation post types
- Portfolios
- Custom content types
Not limited to posts and pages.
“Why Not Helpful?” Follow-up Reasons
When visitors vote No, optionally ask them why.
Features include:
- Fully customizable predefined reasons
- Clickable reason selection
- Optional free-text “Other” field
- Completely anonymous feedback collection
No personal data is stored:
- No IP addresses
- No user agents
- No user IDs
Reasons are available in:
- Admin feedback tables
- CSV exports
- Reports dashboard
Reports Dashboard
A dedicated reporting area with:
- Positive/negative feedback trend charts
- Summary statistics cards
- Flexible date-range filtering
- Quick date presets:
- Last 7 Days
- Month to Date
- Last Month
- Year to Date
- Custom Range
Also includes:
- Most helpful content rankings
- Least helpful content rankings
- Analysis of the most common negative feedback reasons
Requires the Free Plugin
Was This Helpful PRO is an add-on, not a standalone plugin.
You must have: Was This Helpful? – Article Feedback version 2.3.0 or higher installed and activated for this plugin to work.